Welfare Officers

For affiliation with the FA, it is mandatory for all clubs with youth teams to have a named Club Welfare Officer who has:

Clubs with youth teams will not be able to affiliate with Bedfordshire FA unless they meet these criteria.

Criminal Record Checks

Everybody who is regularly coaching or assisting in grassroots football in Bedfordshire FA must have an FA Criminal Record Check (CRC) Every club must list all their managers and coaches for each team on the Whole Game System in order to affiliate.

CRC (also known as DBS) replaced the previous CRB check system in early 2013. CRCs assess an individual’s criminal records history and allow The FA to make an informed decision on whether that person is suitable for a position working with children and vulnerable adults.

Club Welfare Officers are responsible for ensuring their managers and coaches have an accepted FA CRC and completing the online verification process. Clubs should be registered for online checks and the following videos will help CWOs manage the process:


If you are concerned about your child or another child in your club, you should usually contact your Club Welfare Officer (CWO) in the first instance. You should be given the contact details of the CWO at the start of the season. If you do not know who your CWO is, speak to a coach in your club and ask for their details. The CWO will usually deal with cases of poor practice and behaviour within your club. If you would prefer to speak to the County Welfare Officer, you can contact Sarah DaCosta on the details below.

All serious safeguarding concerns should be referred by the CWO to the County Welfare Officer who will liaise with The FA, Police and Social Services if appropriate.


The Welfare Officers Workshop (WOW) is a 3 hour workshop and is mandatory for anyone taking on the role of Welfare Officer for their grassroots club or league.

This workshop builds on the Safeguarding Children Workshop providing welfare officers with the specifics of their role; what will be required of them, where to go for professional support and guidance and how to access more information. It provides the key tools to carry out the welfare officer role.

Information Pack

The FA has produced a Welfare Information Pack which provides Club Welfare Officers with essential information needed to carry out their duties during the season, along with links to more detailed information and guidance hosted on The FA.com

Sections include:

  • Safeguarding policy, procedures & regulations
  • Best Practice Guidance
  • Enhanced CRB Checks
  • The Online Safeguarding Service
  • Safeguarding Children Education


Sarah DaCosta - Inclusion & Safeguarding Officer
Email: Sarah.DaCosta@BedfordshireFA.com
Phone: 07960 500723

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